FAQ

Hotel Europa Górnicza Strzecha is located in Szklarska Poręba at ul. Wysoka 7, in a quiet part of the town approximately 800 metres from the centre, right on the edge of the forest and the Karkonosze National Park. The hotel sits beside the Kamieńczyk stream, in immediate proximity to mountain trails leading, among others, to the Kamieńczyk Waterfall and onwards to the Szrenica massif and the Jizera Mountains, so hikes can be started virtually immediately upon leaving the building.

Check-in from 15:00, check-out by 11:00. Early check-in or late check-out is possible subject to room availability and may incur an additional charge – please notify the reception of your preference.

Yes, the hotel accepts pets. The conditions of stay may depend on the room type and availability – please confirm details directly with reception before arrival.

Yes. The hotel has a fenced, monitored car park. The parking fee is 20 PLN per night.

Yes. The hotel car park is adapted for people with disabilities; it is fenced and monitored. The parking fee is 20 PLN per night.

Yes. The hotel has a fenced, monitored coach park.

Yes. Free Wi-Fi is available throughout the property – in rooms as well as in communal areas.

Yes. Family rooms are available for groups of up to 5 people. Playgrounds are available in the town zone, a short distance from the hotel. The hotel serves breakfast as a buffet.

Playgrounds and all activities for children are available in the town zone, a short distance from the hotel, approximately 15 minutes on foot.

Yes. The hotel has a lift and facilities for guests with limited mobility – the bar and restaurant are also accessible to such guests. A parking space for people with disabilities is also available.

Yes, subject to room availability and for an additional charge. A request to extend the stay must be reported to reception by 10:00 on the day of departure.

Yes. The hotel has a sauna zone and a jacuzzi.

The hotel has a sauna zone and jacuzzi. We recommend making use of the geothermal pools in nearby Cieplice – Termy Cieplickie.

Yes. The hotel is open all year round.

The hotel stands out through its peaceful location on the edge of a forest, while remaining close to the town centre. Thanks to its position beside the Karkonosze National Park, it offers direct access to mountain trails. The hotel combines two buildings – an original 19th-century villa with a new hotel wing designed with modern comfort and equipment in mind – giving it a more characterful atmosphere than many standard properties. It also offers a restaurant, bar, sports club – bowling and billiards, table tennis, gym, reconditioning room, sauna and jacuzzi, grill zone and campfire – making it not just a place to stay but also a place to relax.

The hotel is a modern property with an attached historical section, namely a listed 19th-century villa in retro style.

Rooms are equipped with a television with satellite channels (Smart TV), wardrobe, desk, table with armchairs, bathroom with shower, a set of towels, a toiletry kit and a hairdryer. Most rooms have a balcony with a forest view, and the Różany Apartment in retro style also has a hydromassage bath. Included in the price is mineral water in the room and a selection of teas available at the tea stand by the restaurant.

A set of towels, a toiletry kit, toilet paper, hairdryer, water glasses.

Yes. It is possible to add a cot for a child up to 3 years old and an extra bed for an adult or a child over 3 years old. These are available on request and for an additional charge – the number is limited, so early booking is recommended.

Yes. All rooms and the entire hotel building are subject to a smoking ban for cigarettes and tobacco products. A charge of 500 PLN applies for violations. Smoking areas are designated outside the hotel.

The hotel offers double rooms for single use, double rooms, triple rooms, four-person and five-person rooms, mini-studio rooms with a separate bedroom and a separate sitting room, and apartments with two separate bedrooms. Details at https://gorniczastrzecha.pl/pokoje

Most rooms have their own balcony.

Hot beverages can be prepared free of charge at the tea stand by the restaurant, where coffee from an espresso machine can also be ordered for an additional charge.

Yes. The hotel has rooms adapted for people with disabilities. The number is limited and requires advance booking. In the case of specific accessibility needs, please contact reception directly before arrival to arrange appropriate conditions of stay.

We do not have air conditioning in the rooms. The rooms are centrally heated, which is typical for mountain hotels and ensures comfort in winter.

Reservations can be made directly via the website www.gorniczastrzecha.pl, by email at recepcja@gorniczastrzecha.pl or by phone at +48 606 331 278, as well as through booking portals (Booking.com, Kayak, etc.). Booking through the hotel website guarantees the lowest price.

Yes. Information about the possibility of purchasing vouchers should be obtained directly from reception, by email or by phone.

Yes. The full list of packages is available at www.gorniczastrzecha.pl/oferta

Yes. Information about the possibility of purchasing gift vouchers should be obtained directly from reception, by email or by phone.

Yes. We offer organised group stays. Offers are tailored to the individual needs of the group.

Yes. We offer organised stays for coach groups. Offers are tailored to the individual needs of the group.

Yes. We offer organised training stays. We have 3 conference rooms and separate workshop rooms. Offers are tailored to the individual needs of the group.

Yes. We offer organised conference stays. We have 3 conference rooms and separate workshop rooms. Offers are tailored to the individual needs of the group.

Yes. We offer organised stays for sports groups, including a menu specially tailored to the requirements of athletes. Offers are tailored to the individual needs of the group.

Yes. We offer organised stays for pupils as part of an outdoor school programme. We have 3 training rooms and separate workshop rooms. Offers are tailored to the individual needs of the group.

Yes. We organise group stays with a formal banquet, private dinner, grill feast, campfire, or a team-building evening in our sports club.

The hotel offers a Finnish, steam and infrared sauna, a reconditioning salon with rehabilitation beds and roll massagers, a multifunctional fitness hall with possible yoga or Pilates classes (4th floor), gym, bowling club, billiards and table tennis. Guests also have access to a fireplace lounge and a winter garden.

The area features the Kamieńczyk Waterfall and Szklarka Waterfall, the former Stanisław quartz mine, Krucze Skały (Raven Rocks) and much more. The hotel is located near the Jakuszycka Glade, famous for the Piast Ski Race and many sporting attractions of the Lower Silesian Sports Centre, as well as attractions on the Czech side in nearby Harrachov. Close to the hotel, hiking trails lead to the Kamieńczyk Waterfall and onwards to Szrenica, Snow Pits and the Jizera Mountains. Nearby is the Nartolandia ski lift (10 minutes on foot) and SkiArena Szrenica (1.1 km). The centre of Szklarska Poręba is 800 m from the hotel. The area offers over 200 km of cycling routes and over 100 km of hiking trails, and ski slopes in winter. There are also numerous viewpoints and walking routes through mountains and forests within the Karkonosze National Park. More can be found on our website https://gorniczastrzecha.pl/atrakcje

The following are available free of charge on the hotel grounds: table tennis, billiards, gym and fitness hall. The sports club has two bowling lanes available for an additional charge. The hotel also assists in organising excursions – including abroad. Details regarding sports equipment hire should be arranged with reception.

The hotel organises team-building events, sports events, corporate events and private events with the option of hiring a DJ or sound equipment, as well as grill feasts or campfire evenings. Information about any children's entertainment available in the area should be confirmed directly with reception.

Yes. In the area around Szklarska Poręba there are over 200 km of cycling routes and over 100 km of hiking trails in the Karkonosze and Jizera Mountains. The routes also connect with the Czech side of the mountains (the area around Harrachov and Kořenov). Close to the hotel, trails lead to the Kamieńczyk Waterfall and onwards to Szrenica, Snow Pits and the Jizera Mountains.

The hotel is equipped with a sauna and jacuzzi. We recommend making use of the geothermal pools in nearby Cieplice – Termy Cieplickie.

Breakfast is served daily as a generous buffet from 08:00. The Kwiat Paproci restaurant also serves lunch, dinner and snacks. Last orders at 20:30. Hours may vary seasonally and depending on guests' needs. Exact times are best confirmed with reception.

The Kwiat Paproci restaurant offers traditional Polish cuisine with a modern accent, based on fresh and natural produce. The bar stocks Czech beers and beers from the local Mariental brewery, among many others.

Yes, the Kwiat Paproci restaurant offers menu adaptations for individual dietary needs, including allergies.

Yes, the restaurant offers vegetarian and vegan options.

No, the Kwiat Paproci restaurant is available to external guests as well.

Advance table booking is not required. To confirm, it is worth contacting reception, particularly for larger groups.

Yes. Breakfast is served as a generous buffet. Guests regularly cite its quality and variety as one of the hotel's main strengths. Vegetarian, vegan and gluten-free options are available.

Yes. The hotel has a banquet hall, club room and grill zone, enabling the organisation of banquets, celebrations with a DJ and other occasions. Contact: reception, tel. +48 606 331 278 or recepcja@gorniczastrzecha.pl

The exact opening hours of the saunas and reconditioning room are best confirmed directly with the hotel reception, as they may vary depending on the season.

The sauna zone and reconditioning room are available without a reservation. If the hotel offers individual treatments or massages, booking details should be arranged directly with reception.

Information about access to the wellness zone for external guests should be confirmed by phone at +48 606 331 278.

Yes. The hotel has a Finnish, steam and infrared sauna. The hotel does not have its own swimming pool and recommends the use of geothermal pools in nearby Cieplice – Termy Cieplickie.

Yes. Towels are standard equipment in every room. Bathrobes are available for an additional charge. Bathrooms are also equipped with a complimentary toiletry kit.

Yes, the sauna zone is available to hotel guests without advance booking during the opening hours indicated by reception. However, reservations may occasionally be required. It is worth confirming with reception.

Yes. The hotel has 3 multifunctional conference rooms of varying sizes. They can be adapted to the needs of the group and allow parallel workshops and training sessions.

The rooms are equipped with full conference facilities. The business offering is complemented by an integration zone with a bar, a banquet hall and the possibility of organising a grill feast. A detailed specification can be obtained from reception.

The hotel offers 3 rooms with different capacities. The largest room can accommodate up to 100 people. Exact information on available layouts and capacity is best established with reception or checked on our website https://gorniczastrzecha.pl/biznes

Yes. The hotel provides comprehensive event service, including organisational support and assistance with additional attractions. Contact: tel. +48 606 331 278, email: recepcja@gorniczastrzecha.pl

The hotel website is available in Polish, English, German and Czech. Communication with reception is possible in Polish and English, and there is also the possibility of communicating in German, Czech and Ukrainian.

The hotel reception is open from 07:00 to 23:00; during night-time hours, telephone contact is available.

The hotel accepts credit card, debit card, BLIK, cash and bank transfer. The hotel reserves the right to pre-authorise a card or take a deposit at check-in.

Cancellation terms depend on the chosen offer. Deposits are non-refundable. A cancelled reservation may be realised at a different date, subject to availability. Prices at other dates may differ. Detailed terms are provided at the time of booking; the terms and conditions are available at www.gorniczastrzecha.pl

Szklarska Poręba is a spa resort where a local tourist tax applies. Its amount should be confirmed at the time of booking or at reception.

The cost of renting a room depends on the room type and number of beds, regardless of the age of children. Children under 12 years of age receive a price reduction for meals; above this age they are treated as adults. Seasonal offers may include special conditions and prices for children. It is worth confirming with reception or at the time of booking.

Yes, high chairs are available in the restaurant.

Yes, staying with pets incurs an additional charge. It is worth checking at https://gorniczastrzecha.pl/ceny-i-rezerwacja The exact amount should be established directly with reception at the time of booking.

Details regarding the type and number of animals accepted should be confirmed with reception – policy may depend on the room type.

Current offers and packages are available at https://gorniczastrzecha.pl/oferta You can also sign up for the hotel newsletter on the homepage.

Yes. In accordance with the terms and conditions, the hotel provides a free luggage storage service. The hotel may decline to store luggage outside the guest's dates of stay.

Yes. All bathrooms are equipped with hairdryers, sets of towels and a complimentary toiletry kit.

Rooms are cleaned only at guests' request, reported to reception. Necessary repairs are carried out in the guest's absence and, on request, also in their presence.

Yes. The Kwiat Paproci restaurant offers vegetarian and vegan dishes, including the particularly recommended vegan leczo and lentil soup. Some standard dishes can be adapted to specialist diets.

The hotel does not have an electric vehicle charging station.

The hotel does not offer room service. Drinks and meals may be consumed in the rooms. Depending on circumstances and specific guest requirements, e.g. guests with disabilities, assistance with delivering drinks and meals to the room may be possible – please check with reception.